AR Operations Intelligence
Seven-view dashboard design for event-aware workload, SLA, fair capacity comparisons, financial exposure and AI effectiveness. Implementation-ready specification; integration not verified.
Explore interactive dashboard ↗PROJECT LIBRARY / SELECTED WORK
Explore the business problems, architecture decisions and delivery methods behind applied AI, agentic workflows and finance automation.
Seven-view dashboard design for event-aware workload, SLA, fair capacity comparisons, financial exposure and AI effectiveness. Implementation-ready specification; integration not verified.
Explore interactive dashboard ↗
AGENTIC AIEvidence-led AR investigation, financial lineage, source provenance and controlled human handoff.
Explore engineering approach ↗
AGENTIC AILayered triage and classification; October activity recorded 153 cases and 219 agent sessions.
Explore layered AR triage ↗
AGENTIC AIOwnership routing, approval preparation and bounded specialist orchestration.
Explore routing and approval architecture ↗
FINANCE AUTOMATIONBilling-versus-payment reconciliation, exception detection, FX and classification controls.
View monthly engine case study ↗
AUDIT & CONTROLSCommercial pricing-rule analysis and proposed AI-assisted exception review.
Explore billing assurance ↗
APPLIED AIEvidence-centric legal analysis, structured drafting and document production.
Explore evidence systems architecture ↗
FINANCE AUTOMATION78 invoices representing approximately US$1.4m in invoice value addressed through an adapted billing workflow.
Explore emergency billing delivery ↗
AUDIT & CONTROLSProposed policy-mapped regression tests, human approval controls and deployment readiness checks.
Explore financial workflow controls ↗FEATURED EXPERIENCE / APPLIED AI & FINANCE CONTROLS
During my time at Deel, I developed applied AI workflows for receivables investigation, operational routing and approval preparation. These original diagrams show how I approached the work: clear responsibilities, evidence-backed decisions, explicit exceptions and human authority over financial execution.
Reconstruct the issue, consult source records and policies, classify the case and prepare a supported diagnosis.
Resolve ownership, apply the routing hierarchy and preserve case context across specialist handoffs.
Recheck financial details, prevent duplicate requests and coordinate approval preparation and tracking.
ORIGINAL PROJECT DIAGRAMS / 7 VIEWS
Select a view, then enlarge it to inspect the detail.
FEATURED CASE STUDY / COMMERCIAL RULES & AI ASSURANCE
In a cross-functional review of a bank-file billing process, I brought an operational perspective to the way commercial rules, source data and automation interacted. My contribution focused on retrospective testing, exception analysis and a proposed independent assurance layer.
PROPOSED VALIDATION APPROACH
I proposed AI-assisted review to surface exceptions for investigation, paired with source-backed checks and a controlled handoff to the team authorized to make changes.
The review included a read-only investigator being developed by a data colleague. I proposed ways to strengthen validation, source coverage and the operational handoff. Investigation can explain a discrepancy and prepare a change list while implementation permissions remain with the authorized owner.
I discussed transferring architectural patterns from my monthly billing engine: source retrieval, explicit rule checks, anomaly grouping, deterministic calculations and reviewer confirmation. The transferable contribution was the control architecture and method.
EARLIER EXPERIENCE / GLOBAL INFRASTRUCTURE
My time at Meta supporting EMEA Network Investments taught me how much reliable infrastructure depends on less-visible work: clear forecasts, accurate supplier records, purchase-order discipline and the ability to resolve financial exceptions across teams and borders. That experience informs the way I now approach automation: understand the operating reality before designing the system.
Explore the Meta experience ↗FEATURED CASE STUDY / FINANCE AUTOMATION
I engineered an agentic workflow to coordinate recurring billing, reconciliation, exception handling and controlled financial handoff. It combined deterministic calculations with AI orchestration and an explicit human approval boundary.

Original workflow architecture, with customer names and internal references anonymized for public presentation.
Define the problem, assess the opportunities and plan a practical route to an applied AI or automation solution.